For Clinicians
Bridge the gap from screening to care in one visit.
Mental health treatment starts in your office, not on a waitlist.
From positive screen to treatment plan in minutes.
Every positive screen is an opportunity to change a patient's trajectory. Tandem turns that moment into action: AI-guided protocols, personalized treatment plans, and patient care kits, all within your existing visit and scope of practice.
Patients prefer acute support immediately.
From screening to treatment in the same visit.
Screen
Validated instruments (PHQ-9, EPDS, GAD-7) integrated into your visit workflow.
Diagnose
AI-guided clinical protocols help you make confident diagnoses within your scope of practice.
Treat
Evidence-based treatment guidance for your scope of practice, paired with personalized care kits for your patients.
Bill
Billing codes generated automatically. Revenue capture built into the workflow.
Clinical Intelligence
AI-powered clinical superpowers within your scope of practice. No specialized training required.
- Evidence-based treatment protocols guided by augmented intelligence
- Track patient stress, mood, and engagement between visits
- EHR integration fits your existing workflow across eight major EMR systems
- Built-in crisis escalation protocols
Covered care for your patients, compensated services for your practice.
Treat your patients while Tandem manages patient care kits, patient engagement, EHR workflows and billing documentation.
Who It's For
Built for primary care clinicians treating the whole patient.
Your patients trust you with their mental health. When a screen comes back elevated, Tandem helps you meet that trust with action: evidence-based treatment plans, personalized care kits, and ongoing monitoring, all delivered within your visit.
Primary Care Physicians
Screen and treat mild-to-moderate depression and anxiety within your scope of practice. No additional certifications required.
OB/GYNs
Address perinatal and postpartum mental health with evidence-based protocols during routine visits.
Women’s Health Clinicians
Close the maternal mental health gap with culturally responsive tools and care navigation.
For Billing & RCM Teams
Tandem supports your RCM team.
Tandem automates billing code selection and attaches clinical documentation in real time, so your billing team can focus on collecting, not decoding.
Sound familiar?
- •“Are we capturing every billable interaction?”
- •“Do we have the clinical documentation to back up these codes?”
- •“Which patients qualify for which billable codes?”
- •“How do we prove medical necessity if a claim gets denied?”
Automated Billable Code Selection
Tandem maps clinical activity to the correct billable codes automatically. No manual lookup, no guesswork, no missed billing opportunities.
Documentation Built Into the Workflow
Every screening, treatment action, and patient interaction is documented in real time. Claims go out with clinical evidence already attached.
A Dedicated Billing Dashboard
Your RCM team gets their own view in Tandem. Track billable encounters, monitor claim status, and see revenue impact per clinician.
Already working with an RCM partner? Tandem integrates into your existing billing workflow and makes your current team more effective, not redundant.
Common Questions
Frequently Asked Questions
How does Tandem fit into a 15-minute visit?
Tandem is designed specifically for the time constraints of primary care. Validated screening tools integrate into your existing visit workflow, and AI-guided protocols help you make clinical decisions efficiently. Treatment plans and personalized care kits are delivered to patients automatically, so the visit stays on schedule.
Is Tandem’s patient care a chatbot?
No. Tandem is not a chat-based therapy interface, and patients don’t have open-ended AI conversations with the platform. Instead, each patient receives a personalized care plan of structured, evidence-based cognitive behavioral therapy (CBT) exercises, psychoeducation, and progress check-ins prescribed by their clinician and tailored to their social determinants of health (SDOH) and cultural context. The content is grounded in CBT, a clinically validated framework, and delivered as guided modules patients work through between visits, with ongoing oversight from their treating clinician and Tandem’s care navigators.
Who is overseeing and treating patients?
Tandem’s platform always keeps a human in the loop. Both the onboarding clinician (the patient’s PCP, OB/GYN, or women’s health provider) and Tandem’s care navigators are overseeing patient care. The clinician retains diagnostic and treatment authority; care navigators provide ongoing engagement, check-ins, and escalation support between visits.
Does Tandem have crisis protocols?
Yes. When a patient’s responses or check-ins indicate elevated risk, including suicidal ideation flagged by validated instruments like the PHQ-9, the platform immediately alerts the treating clinician with appropriate guidance and connects the patient to emergency or specialty resources. Every crisis case involves human judgment; care, oversight and crisis protocols are not managed by AI.
What is the patient experience like with Tandem?
After onboarding, patients receive digital CBT care exercises and educational content that reflect their social determinants of health (SDOH) and cultural context, so the experience meets each patient where they are rather than offering generic advice. Throughout treatment they stay connected to their clinician and to Tandem’s care navigators through structured check-ins, progress tracking, and a way to surface concerns back to the clinician in real time, so care feels ongoing and personal rather than transactional.
Do I need specialized training to use Tandem?
No. Tandem’s AI-powered clinical decision support guides you through evidence-based treatment protocols within your existing scope of practice. The system is built so PCPs and OB/GYNs can treat mild-to-moderate mental health conditions without additional certifications or specialized training.
Does Tandem prescribe medication or manage prescriptions?
No. Tandem is a clinical decision support system, not a prescribing service. Prescribing decisions and drug management remain with the treating clinician within their scope of practice. Tandem supports clinicians with evidence-based protocols, screening tools, and patient monitoring; clinical judgment and prescribing authority stay where they belong.
What is a Tandem treatment plan?
A Tandem treatment plan is an evidence-based clinical workflow that supports the treating clinician through screening, diagnosis, intervention, and monitoring for a patient with mild-to-moderate mental health conditions. Each plan is shaped by validated clinical guidelines and tailored to the patient’s presentation. Plans are designed to fit within a standard primary care visit and are directed and reviewed by the clinician. Book a product demo to learn more.
What’s in a Tandem care kit?
A Tandem care kit is a personalized set of evidence-based resources delivered to the patient through the Tandem app between visits. Care kits adapt to each patient’s clinical and personal context to support adherence, engagement, and progress between visits. Book a product demo to learn more.
What conditions does Tandem support?
Tandem supports screening, diagnosis, and treatment of mild-to-moderate mental health conditions including depression, anxiety, perinatal mood disorders, and postpartum depression. The platform uses validated instruments including the PHQ-9, EPDS, and GAD-7.
How does Tandem work with my existing EHR?
Tandem integrates with eight major EMR systems, fitting into your existing clinical workflow. Setup fees apply for EMR integration, with ongoing support included. EMR integration embeds Tandem directly into your EHR for seamless documentation and billing.
Ready to unlock mental health revenue for your practice?
See how Tandem gives your practice the clinical tools and billing infrastructure to treat mental health, not just screen for it.